Shipping & Returns
SHIPPING POLICY
We ship within 24-48 hours. Please allow 5- 10 days for delivery in USA /Canada. In most cases, you will receive your items earlier than expected and sometimes it depends on the destination.
Please see estimated date of arrival on the products page. Your patience is truly appreciated
You can always contact us if you have any questions regarding your purchase at info@iamgurukid.org
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
RETURN & EXCHANGE POLICY
You may return most new, unopened items within 5 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Sending us a picture of the defective product will help us a lot to improve our products.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please first check your bank account again as it may take some time before your refund is officially posted.
Contact us if you haven't received your refund and after checking your bank account first. We are aiming to "over-deliver" for our customers with every opportunity
You can always contact us if you have any questions regarding your purchase at info@iamgurukid.org